For quite some time now, people using the 64 bit version of Windows Vista have been unable to install and play U.B.Funkeys. It's been a constant question in each installment of Ask Funk-E and was said to be on the list of things that Mattel wanted to address. Well, that day has come!
Wags, a member of our forum recently called the tech support line at Mattel and asked again about the problem again. This time, the answer was quite welcome! The driver had been created to allow for the use of U.B.Funkeys on a 64 bit Vista computer...
They'll e-mail the files out if you want to call the Mattel tech support line at 800-803-9611. I thought I would also add them here for download if you'd like them that way. The following is the e-mail exactly as Mattel sent it out, and the two files are downloadable at the end of this post in a zip file...
Thank you for contacting Mattel regarding your U.B. Funkeys product..
Our records indicate that you were unable to install U.B. Funkeys on your Windows 64bit system. We have created a patch that will install the drivers need to play U.B. Funkeys. Attached are 2 files that will assist you with this process.
o The Patch Installer
o Instructions for installing.
To avoid these files being blocked by Spam and E-mail Filters you will need to first change the name of the installer file.
o Save the Funkeys Patch.txt to your Desktop.
o Right click on the downloaded file.
o Select Rename.
o Delete the txt and replace it with zip, hit enter.
o Extract the files to the Desktop
o Open the folder, and launch the exe file.
o Follow the instructions in the README attachment to run the Patch.
Thank you again for contacting us. If you have any questions or concerns in the future, please feel free to call us at 800-803-9611, Monday - Friday, 9:00 am - 7:00 pm, ET, and Saturday, 11:00 am to 5:00 pm, ET.
Sincerely,
Mattel Consumer Relations Download the Zip file here!Labels: Drivers, Game Updates, Install Help, Vista 64